We came back in together to pick out our wedding bands with Cathy. They have a huge selection of settings and bands, but I decided to custom make my band to match my engagement ring. We did hit a snag when the wedding band didn't come out exactly as I had requested. But Bridal Rings Co took it in stride and re-did it, no questions asked. They just wanted a happy customer!
Since then, we have gone back in a few times for service (they suggest every 6 months for maintenance, no charge for cleaning and checking your rings!). I went back in today because one of the pave diamonds on my engagement ring fell out, and bridal rings is cleaning, replacing the stone and servicing my ring for no charge!!
Yes, depending on what you buy, the price might be higher than other jewelry stores. But what you get is a quality product, great customer service and lifetime service on your rings.
Parking can be a bit of a hassle, especially on a weekday-- but that's everywhere in downtown LA. There's an outdoor parking lot next to the building that charges $16 all day (or $3 every 15min) on weekdays, I think $5 flat on weekends. Bridal Rings is located on the 6th floor of the building.
I'm still a happy customer 4 years later and highly recommend checking it out if you're shopping for a ring!